Email

COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance June 21, 2022, 18:00-23:00 PT

Completed : The scheduled maintenance has been completed. June 21, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. June 21, 2022 – 18:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. June 21, 2022 – 17:00 PT Scheduled : On June 21, […]

COMPLETED : UBC Student and Alumni Mail (SAM) Service Maintenance June 21, 2022, 18:00-23:00 PT

Completed : The scheduled maintenance has been completed. June 21, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. June 21, 2022 – 18:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. June 21, 2022 – 17:00 PT Scheduled : On June 21,2022, […]

RESOLVED : FASmail issue. Outlook profile not loading June 16, 2022 09:30 PT

Resolved : The issue has been resolved June 16, 2022 – 16:03 PT Monitoring : Some users may experience issue when starting Outlook. It got stuck when loading profile. The issue has been fixed by our email team. If you are experiencing the problem, please restart Outlook. June 16, 2022 – 10:16 PT See https://status.it.ubc.ca […]

COMPLETED : UBC Student and Alumni Mail (SAM) Service Maintenance May 17, 2022, 18:00 PT to 23:00 PT

Completed : The scheduled maintenance has been completed. May 17, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. May 17, 2022 – 18:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. May 17, 2022 – 17:00 PT Scheduled : On May 17,2022, […]

COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance May 17, 2022, 18:00 PT to 23:00 PT

Completed : The scheduled maintenance has been completed. May 17, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. May 17, 2022 – 18:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. May 17, 2022 – 17:00 PT Scheduled : On May 17, […]

RESOLVED : Outlook Slowness Issue May 17, 2022, 11:00 PT

Resolved : This incident has been resolved. May 17, 2022 – 12:31 PT Investigating : Some users are currently experiencing performance issues on Outlook resulting in slowness and lag. Technicians are currently investigating. May 17, 2022 – 11:32 PT See https://status.it.ubc.ca for further details.

COMPLETED : Enterprise Services Load Balancer Upgrade May 04, 2022, 17:00-19:00 PT

Completed : The scheduled maintenance has been completed. May 4, 2022 – 19:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. May 4, 2022 – 17:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. May 4, 2022 – 16:00 PT Scheduled : UBC IT will […]

COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance April 19, 2022, 18:00 PT to 23:00 PT

Completed : The scheduled maintenance has been completed. April 19, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 19, 2022 – 18:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 19, 2022 – 17:00 PT Scheduled : On April 19, […]

COMPLETED : UBC Student and Alumni Mail (SAM) Service Maintenance April 19, 2022, 18:00 PT to 23:00 PT

Completed : The scheduled maintenance has been completed. April 19, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 19, 2022 – 18:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 19, 2022 – 17:00 PT Scheduled : On April 19,2022, […]

RESOLVED : Brief network outage causing slowdown to FASmail April 12, 2022 11:50 -12:10 PT

Resolved : UBC experienced a brief network interruption at approximately 11:45am in 4/12/2022. Core network hardware experienced an outage causing an interruption to services that rely on the network (FASMail) as well as many individual campus building networks. The issue has been identified and resolved. April 12, 2022 – 14:43 PT Monitoring : There was […]