Email

UBC Faculty and Staff Email (FASmail) Service Maintenance February 25, 2021, 18:00 PT to February 26, 2021, 23:00 PT

On February 25, 2021, 18:00 PT to February 26, 2021, 23:00 PT, UBC IT will perform system maintenance on the UBC Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.

UBC Student and Alumni Mail (SAM) Service Maintenance February 25, 2021, 18:00 PT to February 26, 2021, 23:00 PT

On February 25, 2021, 18:00 PT to February 26, 2021, 23:00 PT, UBC IT will perform system maintenance on the Student and Alumni Mail (SAM) Service. No user impact is anticipated during the maintenance window.

DR EduCloud Server Service Maintenance February 9, 2021, 16:00-20:00 PT

Scheduled maintenance on the DR EduCloud Server environment (https://dr.educloud.ubc.ca) will be performed on February 9, 2021, 16:00-20:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to manage […]

UBC Vancouver Load Balancer Maintenance February 3, 2021, 20:00-21:00 PT

UBC IT will be performing maintenance on the Vancouver load balancing systems on February 3, 2021, 20:00-21:00 PT. No service interruptions are expected.

UBC Student Email Service Maintenance January 23, 2021, 08:00 PT to January 24, 2021, 23:00 PT

On January 23, 2021, 08:00 PT to January 24, 2021, 23:00 PT, UBC IT will perform system maintenance on the UBC Student Email Service. No user impact is anticipated during the maintenance window.

UBC Faculty and Staff Email (FASmail) Service Maintenance January 23, 2021, 08:00 PT to January 24, 2021, 23:00 PT

On January 23, 2021, 08:00 PT to January 24, 2021, 23:00 PT, UBC IT will perform system maintenance on the UBC Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.

RESOLVED: FASmail Connectivity Issues – January 21, 2021, 09:45-10:00 PT

There was a brief disruption with the FASmail service on January 21, 2021 from 09:45-10:00 PT.  Approximately 500 users would have been unable to access their mailboxes during this time.  The issue has been resolved and service has been fully restored.

EduCloud Server Service Maintenance January 5, 2021, 06:00-09:00 PT

Scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed on January 5, 2021, 06:00-09:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to login to […]

UBC Student and Alumni Mail (SAM) Service Maintenance December 16, 2020, 18:00 PT to December 17, 2020, 23:00 PT

On December 16, 2020, 18:00 PT to December 17, 2020, 23:00 PT, UBC IT will perform system maintenance on the Student and Alumni Mail (SAM) Service. No user impact is anticipated during the maintenance window.

UBC Faculty and Staff Email (FASmail) Service Maintenance December 16, 2020, 06:00 PT to December 17, 2020, 23:00 PT

On December 16, 2020, 06:00 PT to December 17, 2020, 23:00 PT, UBC IT will perform system maintenance on the UBC Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.