Email

UBC Student Email Service Maintenance November 18, 2020, 18:00 PT to November 19, 2020, 23:00 PT

On November 18, 2020, 18:00 PT to November 19, 2020, 23:00 PT, UBC IT will perform system maintenance on the UBC Student Email service. No user impact is anticipated during the maintenance window.

UBC Faculty and Staff Email (FASmail) Service Maintenance November 18, 2020, 18:00 PT to November 19, 2020, 23:00 PT

On November 18, 2020, 18:00 PT to November 19, 2020, 23:00 PT, UBC IT will perform system maintenance on the UBC Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.

Extension of the External Email Security Warning Tag – Security Enhancement December 16, 2020, 19:00-20:00 PT

UBC IT will be extending the External Email Security Warning Tag to all email servers protected by the Cisco Email Security Appliance, including departmental email servers, on December 16, 2020, 19:00-20:00 PT. This will apply to all Staff and Faculty UBC email accounts. The addition of this security enhancement will help users determine if messages […]

Sympa Mailing List Management Workday Integration November 3, 2020, 09:00 PT – November 6, 2020, 17:00 PT

The Sympa application will be integrated with Workday following go live. No end user impact is expected.

RESOLVED: FASMail Issues November 1, 2020, 13:18 PT

This issue should now be resolved and was due to cutover activities. If you continue to experience any problems, please contact the UBC IT Service Centre. We have received some reports of FASmail access issues. Technicians are currently investigating. If you are experiencing issues logging into FASmail or with sending and receiving, please create a […]

Self-Phishing system upgrade – Service Enhancement October 26, 2020, 08:00-11:00 PT

Cybersecurity will be upgrading the Self-Phishing service on October 26, 2020 between the hours of 08:00-11:00 PT. No visible impact is expected.

Extension of the External Email Security Warning Tag – Security Enhancement October 26, 2020, 09:00-10:00 PT

UBC IT will be extending the External Email Security Warning Tag to extend the External Email Security Warning Tag to Computer Science email servers, on October 26, 2020, 09:00-10:00 PT. The addition of this security enhancement will help users determine if messages are internal or external to UBC.

Fraudulent Email Campaign – ‘Send me your available cell number’ October 21, 2020, 10:47 PT

  This week we’ve seen fraudulent emails with the subject “Send me your available cell number” targeting UBC email recipients.  The email impersonates a UBC employee usually a dean or director.  Do not respond to these fraudulent emails.  The sender is trying to move the communication channel from email to SMS so UBC can’t put in […]

RESOLVED : FASmail Issues October 7, 2020, 10:00 PT

RESOLVED : October 7, 2020, 10:00 PT The FASmail issue have been resolved. Update: October 7, 2020, 08:45 PT We are still experiencing email issue with users not being able to open their email via various email applications (or in Outlook web app).  Technicians are investigating.  There is no Estimated Time of Repair. Update: October […]

UBC Vancouver Load Balancer Maintenance October 7, 2020, 21:00-22:00 PT

UBC IT will be performing maintenance on the Vancouver load balancing systems on October 7, 2020, 21:00-22:00 PT. No service interruptions are expected.