Email

COMPLETED : UBC Student and Alumni Mail (SAM) Service Maintenance January 17, 2022, 18:00 PT to 23:00 PT

Completed : The scheduled maintenance has been completed. January 17, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. January 17, 2022 – 18:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. January 17, 2022 – 17:00 PT Scheduled : On January 17, […]

COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance January 17, 2022, 18:00 PT to 23:00 PT

Completed : The scheduled maintenance has been completed. January 17, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. January 17, 2022 – 18:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. January 17, 2022 – 17:00 PT Scheduled : On January 17, […]

RESOLVED : FASmail and Student Email Delivery Delays December 31, 2021, 17:00 PT to January 1, 2022, 03:00 PT

Resolved : Please be advised that all FASmail and UBC Student Email users will have experienced email delivery delays between approximately December 31, 2021 17:00 PT and January 1, 2022 03:00 PT. This issue is affecting all on-premise Microsoft Exchange users globally and was due to a recent Microsoft update that broke mail delivery functionality […]

COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance November 23, 2021, 18:00-23:00 PT

Completed : The scheduled maintenance has been completed. November 23, 2021 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. November 23, 2021 – 18:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. November 23, 2021 – 17:00 PT Scheduled : On November 23, […]

SCHEDULED : UBC Student and Alumni Mail (SAM) Service Maintenance November 23, 2021, 18:00-23:00 PT

Scheduled : We will be undergoing scheduled maintenance during this time. November 19, 2021 – 21:44 PT Scheduled : On November 23, 2021, 18:00 PT to 23:00 PT, UBC IT will perform system maintenance on the Student and Alumni Mail (SAM) Service. No user impact is anticipated during the maintenance window. November 19, 2021 – […]

Fraudulent Email Campaign – ‘UBC Support’ November 4, 2021, 18:47 PT

  If you mistakenly responded to the email or clicked on the link in the message below, please change your CWL password immediately – https://www.myaccount.ubc.ca   The email did not have the ‘CAUTION: Non-UBC Email’ banner as it was sent as a result of unauthorized access to a legitimate UBC email account. This is a […]

COMPLETED : UBC Student and Alumni Mail (SAM) Service Maintenance October 23, 2021, 07:00 PT to October 24, 2021, 23:00 PT

Completed : The scheduled maintenance has been completed. October 24, 2021 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. October 23, 2021 – 07:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. October 23, 2021 – 06:00 PT Scheduled : On October 23, […]

COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance October 23, 2021, 07:00 PT to October 24, 2021, 23:00 PT

Completed : The scheduled maintenance has been completed. October 24, 2021 – 23:00 PT In_progress : Scheduled maintenance is still in progress. We will provide updates as necessary. October 24, 2021 – 14:01 PT In_progress : We have created a new status update in regards to the Outlook issues, please visit “https://status.it.ubc.ca/incidents/v0qs2b88mc5b” for updates regarding […]

RESOLVED : FASmail Outlook and Edge Web Services Issue October 24, 2021, 1:45 PT

Resolved : Issues with Outlook connectivity on PC and Mac has been resolved. As well, FASmail webmail connectivity has been resolved. Technicians will continue to monitor this issue. October 24, 2021 – 14:00pm PDT October 24, 2021 – 14:00 PT Investigating : Issues with Outlook connectivity on PC and Mac has been resolved. However users […]

COMPLETED : Enterprise Mailing List Service Maintenance October 20, 2021, 07:00-08:00 PT

Completed : The scheduled maintenance has been completed. October 20, 2021 – 08:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. October 20, 2021 – 07:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. October 20, 2021 – 06:00 PT Scheduled : UBC IT Enterprise […]