Email

SCHEDULED : Enterprise Mailing List Service Maintenance October 20, 2021, 07:00-08:00 PT

Scheduled : UBC IT Enterprise Mailing List Server will be undergoing maintenance on October 20, 2021, 07:00 – 08:00 PT. Users will not be able to access the website (lists.ubc.ca) during the maintenance schedule. Email messages sent to the server will be queued on UBC’s mail relay servers and delivered upon completion of the maintenance. […]

COMPLETED : Enabling FASmail 90 Day Retention Policy on Deleted Items, Junk Mail and RSS Subscription Folders October 4, 2021, 09:00-10:00 PT

Completed : The scheduled maintenance has been completed. October 4, 2021 – 10:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. October 4, 2021 – 09:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. October 4, 2021 – 08:00 PT Scheduled : On October 4, […]

COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance September 22, 2021, 16:00-18:00 PT

Completed : The scheduled maintenance has been completed. September 22, 2021 – 18:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. September 22, 2021 – 16:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. September 22, 2021 – 15:00 PT Scheduled : On September 22, […]

COMPLETED : UBC Mail Relay Maintenance August 12, 2021, 10:00-11:00 PT

Completed : The scheduled maintenance has been completed. August 12, 2021 – 11:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. August 12, 2021 – 10:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. August 12, 2021 – 08:59 PT Scheduled : On August 12, […]

RESOLVED : UBC FASMail – Loss of Mailbox Items

Resolved : All affected mailboxes have been restored. August 3, 2021 – 10:23 PT Identified : We have identified an issue with a very small number of users’ mailboxes. The causes have been identified and we are currently working to have the affected mailboxes restored by end of business day today.” July 30, 2021 – […]

RESOLVED : RESOLVED: Email Delivery Delays July 27, 2021 18:00 PT – July 28, 2021 02:00 PT

Resolved : Please be advised that some users may have experienced email delivery delays between July 27, 2021 18:00 PT to July 28, 2021 02:00 PT. Technicians have resolved the issue and queued messages are being delivered.” July 28, 2021 – 02:34 PT See https://status.it.ubc.ca for further details.

COMPLETED : Restricted Email Attachment Notification Change July 15, 2021, 10:00-11:00 PT

Completed : The scheduled maintenance has been completed. July 15, 2021 – 11:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. July 15, 2021 – 10:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. July 15, 2021 – 09:00 PT Scheduled : On July 15, […]

COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance June 23, 2021, 18:00-23:00 PT

Completed : The scheduled maintenance has been completed. June 23, 2021 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. June 23, 2021 – 18:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. June 23, 2021 – 16:59 PT Scheduled : On June 23, […]

COMPLETED : UBC Student and Alumni Mail (SAM) Service Maintenance June 23, 2021, 18:00-23:00 PT

Completed : The scheduled maintenance has been completed. June 23, 2021 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. June 23, 2021 – 18:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. June 23, 2021 – 16:59 PT Scheduled : On June 23, […]

COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance June 18, 2021, 09:00-10:00 PT

Completed : The scheduled maintenance has been completed. June 18, 2021 – 10:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. June 18, 2021 – 09:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. June 18, 2021 – 07:59 PT Scheduled : On June 18, […]