Email

Fraudulent Email Alert: Sextortion Campaign – December 7/8/9, 2019

We’ve been seeing variations of the email below over the weekend.  Do not act on or reply to this email.  Please delete it.  It’s expected that the targeted recipients had their credentials included in past data breaches which is why the password included in the subject line will likely be familiar to the recipient. If […]

RESOLVED: Student & Alumni Email Issues December 8, 2019, 08:33 PT

Update: December 8, 2019, 08:33 PT Issues regarding access to Student & Alumni Email are now resolved. December 8, 2019, 07:38 PT We are currently experiencing issues with the Student & Alumni Email service. Some users may be unable to access their email. UBC IT technicians are currently investigating. Our next update is scheduled to […]

RESOLVED: FASmail Generic Mailboxes Access Issue on Email Clients – December 5, 2019, 14:40 PT

RESOLVED: December 5, 2019, 14:40 PT The issue affecting access to generic mailboxes has been resolved. We thank you for your patience. December 5, 2019, 14:35 PT Please be advised that some users may have issues accessing their generic mailboxes.  Technicians are working to resolve the issue.  If you require immediate access, you can access […]

RESOLVED: FASmail Email Delivery Delays – December 5, 2019 14:40 PT

RESOLVED: December 5, 2019, 14:40 PT The issue affecting email delivery delays has been resolved as of 14:40 PT. We thank you for your patience. December 5, 2019, 13:00 PT Please be advised that some users may be experiencing intermittent email delivery delays.  Technicians are working to resolve the issue.

RESOLVED: Student & Alumni Hosted Mailboxes – Login Errors – December 5, 2019 14:40 PT

RESOLVED: December 5, 2019, 14:40 PT The issue affecting access to Student & Alumni Hosted Mailboxes has been resolved. We thank you for your patience. December 5, 2019, 12:10 PT UBC IT is receiving reports of some students using Student & Alumni Hosted Mailboxes being unable to login to their accounts. They may encounter a […]

Load Balancer Maintenance December 4, 2019, 21:00-21:30 PT

The UBC Vancouver load balancer will be undergoing maintenance on December 4, 2019 from 21:00-21:30 PT. No service interruptions are expected.

Student & Alumni Email Sign Up Site Maintenance December 2, 2019, 07:00-07:30 PT

The Student & Alumni Email Sign Up page at hxxps://id.ubc.ca will be undergoing maintenance on December 2, 2019, from 07:00-07:30 PT. No user impact is expected.

Resolved: Issues accessing Student and Alumni Hosted mailboxes November 29, 2019, 09:50 PT

November 29, 2019, 09:50 PT Access Issues with Student and Alumni Hosted mailboxes have been resolved as of 09:30 PT November 29, 2019, 08:30 PT Presently we are experiencing issues with accessing some Student and Alumni Hosted mailboxes. Technicians are aware of this issue and are working to resolve. Our next update on this issue […]

UBC Student & Alumni Email Service Maintenance – November 28, 2019, 09:00-10:00 PT

On November 28, 2019, from 09:00 to 10:00 PT, UBC IT will perform system maintenance on the UBC Student & Alumni Email service. After the maintenance window, webmail login page will have a new look. However after logging in, users will be presented with the current web interface. This is in preparation for an upgrade […]

Fraudulent Email Alert: RE: IT Service – Nov 27, 2019

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account. If you clicked on the link in the email, please […]