Place Vanier Residence Power Outage January 25, 2020, 05:50 PT

Due to an unscheduled power outage at all Place Vanier Residences, the area is without power possibly affecting door access and internet access at the location. Technicians are investigating. Further updates will be issued soon.

Web Services Hosting Platform Maintenance – January 26, 2020, 22:00 PT – January 27, 2020, 06:00 PT

Web Services’ vendor,, will be performing platform maintenance from January 26, 2020, 22:00 PT – January 27, 2020, 06:00 PT to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short […]

UBC Collaboration Suite (Skype for Business) & SharePoint Maintenance January 28, 2020, 21:00-23:00 PT

The UBC Collaboration Suite (Skype for Business) and SharePoint services will be undergoing scheduled maintenance on January 28, 2020, from 21:00 to 23:00 PT. Users may experience temporary service interruptions during this maintenance period.

Routine patching: BCNET Information Technology Maintenance January 30, 2020 18:00 – 21:59 PT

From: 18:00 PT Thursday, January 30, 2020 To: 21:59 PT Thursday, January 30, 2020   Reason: BCNET internal and external servers will be patched as part of this maintenance.   Effects: Impact will be minimized to BCNET IT services as redundant systems are in place. Some of these systems include the following; DNS, NTP, Eduroam, […]

UBC Vancouver Voicemail Service Maintenance February 3, 2020, 20:00 PT to February 7, 2020, 08:00 PT

UBC IT will perform system maintenance on the UBC Vancouver Voicemail service between February 3, 2020, 20:00 PT and February 7, 2020, 08:00 PT. No user impact is anticipated during the maintenance window.

Load Balancer Maintenance January 21, 2020, January 23, 2020 21:00-23:00 PT

The UBC Vancouver load balancer will be undergoing maintenance on the nights of January 21 and 23, from 21:00 to 23:00 each night. No service interruptions are expected.

RESOLVED: UBC Robson Square Network Connectivity Issues January 23, 2020, 14:55 PT

Resolved: January 23, 2020, 15:53 PT Wired network connectivity has been restored. January 23, 2020, 14:55 PT UBC Robson Square is currently experiencing wired network connectivity issues. Wireless network connectivity is functional. Technicians are investigating.

Pay for Print Issues January 23, 2020, 13:29 PT

UBC IT is aware of Pay for Print performance issues in Vancouver during peak hours (around 11:00-15:00 PT). We are working with our vendor to resolve this. Thank you for your patience.

Red Hat Satellite service patching January 23, 2020, 10:00-12:00 PT

The UBC Satellite service will not be available on January 23, 2020, from 10:00-12:00 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when the service […]

Life Sciences Centre (LFSC01) network port cutover January 22, 2020, 23:30 – January 23, 2020 06:00 PT

Network maintenance is being performed at the Life Sciences Centre building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window from Wednesday, January 22nd 23:30 – Thursday, January 23rd 06:00 PDT; network services will be interrupted as the network user ports are migrated to the new switching infrastructure, and […]