RESOLVED: Network Outage Family and Nutritional Sciences Building August 22, 2019, 05:36 PT

Resolved: August 22, 2019, 05:36 PT The network connectivity issues at the Family and Nutritional Sciences building have been resolved as of 05:36 PT, August 22, 2019. We are presently experiencing a network outage at the Family and Nutritional Sciences building affecting wired and wireless internet connectivity. UBC IT is investigating. Our next update will […]

RESOLVED: cheq.ubc.ca website down August 21, 2019, 23:05 PT

Resolved: August 21, 2019, 23:05 PT The issue has been resolved as of 23:05 PT and the cheq.ubc.ca website is now available. August 21, 2019, 21:04 PT The cheq.ubc.ca website is currently down. Technicians are currently working on the issue. Our next update will be at 23:00 PT.

Future Student Portal, Agent Portal and Ask Me @ UBC Webform Maintenance Aug 21, 2019, 18:00-23:59 PT

UBC Future Student Portal (account.you.ubc.ca), UBC Agent Portal (https://account.you.ubc.ca/agent) and Ask Me @ UBC Form (www.askme.ubc.ca/form/s/) will be unavailable due to maintenance on August 21, 2019 from 18:00 to 23:59 PT. New applicants will not be able to log into the Future Student Portal or Agent Portal or submit applications during this period. If you […]

Web Services Hosting Platform Maintenance – August 21, 2019, 23:00 PT – August 22, 2019, 06:00 PT

Web Services’ vendor, Platform.sh, will be performing platform maintenance from August 21, 2019, 23:00 PT to August 22, 2019, 06:00 PT to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each website will be reallocated, resulting in a short […]

Pharmaceutical Sciences / Centre for Drug Research & Development (CDRD) Building Network Upgrade August 22, 2019, 03:00-07:00 PT

Network maintenance is being performed on the Pharmaceutical Sciences / Centre for Drug Research & Development (CDRD) Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on August 22, 2019, 03:00-07:00 PT, all wired and wireless network services will be unavailable and/or sporadic, as end user ports […]

Eduroam Wireless Maintenance for Vancouver Island Health Authority Sites August 22, 2019, 05:00-07:00 PT

Due to network maintenance, the eduroam wireless service will be offline for a brief period of time at all Vancouver Island Health Authority (VIHA) sites between 0500 – 0700 PDT on Thursday August 22nd, 2019.

Contact Center Service Maintenance August 22, 2019, 21:00-23:30 PT

The Contact Centre service will be undergoing maintenance on August 22, 2019, 21:00-23:30 PT. No service outage or impact is expected as a result of this change.

UBC Network Maintenance at the University Data Center August 22, 2019, 22:00-23:59 PT

UBC IT will be performing network interlink upgrades at the University Data Center on August 22, 2019, between 22:00 and 23:59 PT. The network interlinks are used by EduCloud, TeamShare, Home Drive, and VDI services. There are no expected outages; however, users may experience intermittent slowness when connecting to the above services during the maintenance […]

Kamloops and Prince George Exchange routers maintenance August 23, 2019, 06:00-07:00 PT

From:       6:00 PT Friday, August 23, 2019 To:         7:00 PT Friday, August 23, 2019   Reason:     Kamloops and Prince George Exchange routers maintenance.   Effects:    This is a routine network maintenance and up to two fine minutes service interruptions can be expected per site.   Contact:    Please contact the BCNET Operations Center at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of […]

UBC Okanagan Network Maintenance August 27, 2019, 20:00-20:30 PT

Network maintenance work will be done on August 27, 2019, from 20:00 to 20:30 PT to move the UBC Okanagan Campus primary and secondary network connections to new equipment. This work will be completed one connection at a time and no extended network outage is expected. There will be a momentary change in connectivity as […]