Cisco VOIP Service Interruptions December 22 to 27, 2008 09:00

UBC IT has a project underway to upgrade the Cisco network that supports the VoIP phone services. This work is being conducted in a way that will minimize the impact on customers and services dependant on the Cisco system. There will however be unavoidable service interruptions occurring on the following dates with the following effects:
From December 22 to December 24 we will be unable to process moves/adds/or changes to Cisco phone services. Phone service will remain available.
Callers will experience no interruptions.
On Saturday December 27, there will be a service outage between 12:00 to 14:00. During the balance of the day, there may be intermittent service interruptions. Callers attempting to reach numbers on the Cisco phones will possibly experience a fast busy signal.