FASmail connection issues as of February 13, 2103 10:45

We continue to see intermittent connection issues when sending or receiving mail. Issues are primarily impacting one mailbox, MBX1, however it is likely that the issue is impacting all mailboxes to a lesser degree. We believe the issue is related to the recent Apple iOS 6.x update. We are implementing the recommended fix from Microsoft. In the meantime, it is possible that people using the FASmail service will experience intermittent issues sending or receiving mail. This bulletin will be updated at 12:00 PM Feb 13, 2013. A list of departments that are known to be on MBX1 are as follows:

UBC IT
Arts (Art History, Asian Studies, Anthropology, Economics, Music, Philosophy, Sociology)
Anaesthesiology
Animal Care
Applied Sciences (Generic accounts only)
Athletics
Biochemistry
Botany
Cellular and Physiological Sciences
Campus Security
Dentistry
Education
Fisheries
Forestry
Library
Microbiology
Neurology
Pathology
Pharmacy
Psychiatry
Risk Management
Surgery
SPPH