Fraudulent Email Alert – December 14, 2012

Fraudulent emails purportedly from a Customer Support Center requesting users to provide email account information have been reported. The email contain links for the user to an unknown website in order to provide their account login and other information.

Do not reply to this email, click on any links or fill out any online forms with your account information.

If you are affiliated with the University of British Columbia (UBC), please forward a copy of the email including full headers to and then delete it from your Inbox or mobile phone. If you think you may have submitted your UBC CWL or login account credentials, go to myAccount and login and change your password immediately. Please remember to notify of the possible temporary breach of your UBC CWL account.

For your reference, a copy of the fraudulent email in included below:

From: Account Info Change [mailto:<removed>]
Sent: December-14-12 4:41 AM
To: <removed>
Subject: Updated information

The following information for your ID [removed] was updated on 12/14/2012: Date of birth, Security question and answer.

If these changes were made in error, or if you believe an unauthorized person accessed your account, please reset your account password immediately.

This is an automated message. Please do not reply to this email. If you need additional help, visit our Support Center.

Customer Support