Fraudulent Email Alert – November 20, 2012

Fraudulent emails purportedly from the IT Help Desk requesting users to provide email account information have been reported. The email contains a link for the user to an unknown website in order to provide your account login and other information.

Do not reply to this email, click on any links or fill out any online forms with your account information.

If you are affiliated with the University of British Columbia (UBC), please forward a copy of the email including full headers to and then delete it from your Inbox or mobile phone. If you think you may have submitted your UBC CWL or login account credentials, go to myAccount and login and change your password immediately. Please remember to notify of the possible temporary breach of your UBC CWL account.

For your reference, a copy of the fraudulent email in included below:

From: <removed> [mailto:<removed>]
Sent: Tue 11/20/2012 5:37 AM
To: Undisclosed recipients
Subject: *Update*
Dear Subscriber,

The IT Help Desk is carrying out a routine quarantine exercise, as part of our quarterly server (inactive email-accounts / spam protecting etc) clean-up process to enable service upgrade/migration efficiency. Please be informed that your account usage will be fully restricted if you do not adhere to this notice.

For immediate Quarantine of your account, Click Here <link removed> and provide the information requested. (This will confirm your account login/usage
Frequency / account continuation potentials):

All IT Service utilities will not be altered during this period; this will not affect the operation of your IT service systems or the manner in which you currently login to your account. However, failure to respond to this notification may result to technical problems on your Internet access and e-mail service or may render your email account permanently deactivated from the webmaster Database. You will be sent a password reset notice after undergoing this process for confirmation.

Help Desk
Information Technology
© 2012 All rights reserved.