Slow Commodity Internet Access – Thursday October 2, 2008 10:00 ->ongoing

Reason: A higher than normal demand for commodity internet access has overwhelmed our primary commodity packet shaper. This contention for bandwidth is a known problem, and has been growing in significance over the last week. In anticipation of having this level of contention, UBC IT has acquired and installed a significantly higher-speed packet shaper and is also working with BCNET to increase the amount of available commodity bandwidth. Configuration and testing of the new shaper is nearing completion and UBC IT expect to have it in production within the next week. In the interim, rate limiting of some non-essential traffic will be conducted to prevent further service degradation.