Fraudulent Email Alert August 21, 2012

Fraudulent emails from UBC Enrolment Services reminding students to download and review academic documents have been reported. The email contains an attachment with a virus. UBC never initiates unsolicited requests for usernames, passwords or any other personal information, or processes academic material through unsecure means. Do not reply to this email, click on any links or download the included attachment. Instead, please forward a copy of the email including full headers to and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL or login account credentials, go to myAccount and login and change your password immediately. Please remember to notify of the possible temporary breach of your CWL account.

For your reference, a copy of the fraudulent emails are included below:

To: <student email>
Subject: Important Message about Your Transcript
Date: Sun, 19 Aug 2012 05:12:48 +0200

Dear Student,

This is a reminder that you should confirm these documents as soon as possible.

Please read the attached document about your academic standing and transcript.
To view the document, right click on the file you downloaded and select ‘Extract’.

Need Help?
Please visit us at If you do not receive the information you are looking for on this site, you can send your questions to Enrolment Services for a personal response. You can also contact us at the following numbers: 604-822-9836 or 1-877-272-1422

UBC Enrolment Services

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