BCNET Outage May 31, 2012 Resolved

From: 10:03 Wednesday, May 30, 2012
To: 02:39 Thursday, May 31, 2012

Reason: Optical line failure between Agassiz and North Bend. Supplier
technicians travelled to the site and completed repairs.

Effects: Prince George services were restored at 00:14. All other
Services were restored at 02:39.

During this time there were the following service impacts:

All Internet Transit services are operating for customers.
All routed services have re-routed over alternate paths.
ORAN connectivity for Prince George is impacted.

All lightpaths without alternate connectivity are impacted including
the following:

Neptune Project
Statistics Canada
WestGrid (Calgary connection)
UBC Distributed Medical Program (UNBC and UBCO sites)

Contact: Please contact the BCNET Network Operations
Centre at 604-822-1348 option 3 or
when network problems are experienced outside of
a maintenance window.

Posted By: BCNET Network Management Centre
604-822-1348 option 3