Interchange Mail Services Restored, Saturday, October 13, 2007 7:30pm – UPDATE

The recovery of mailboxes is now complete. We appreciate everyone’s patience over the last few days as we worked to resolve the problems. We will be conducting a full review to determine the cause and to identify any lessons learned. We will make the results available to the community. If you have any outstanding issues that need to be addressed, please contact the UBC IT Help Desk for assistance. The UBC IT Help Desk can be contacted by phone at 604-822-2008, by email at or by using our web form at

Please visit the Email Bulletins page for complete details and status updates.