RESOLVED : RESOLVED: UBC External Email Relay Issue February 9, 2022 23:00 PT


Resolved : The issue with the UBC email relays has been fully resolved and the service is stable. Email handled by the relays are no longer being delayed and all previously queued messages have now been delivered. All email traffic processing has been restored to normal operational levels.
February 9, 2022 – 23:04 PT


Investigating : Emails coming into or going out of UBC email services continue to be delayed. Technicians are still working on a resolution with the vendor.

The next update will be at 2300 PT
February 9, 2022 – 22:00 PT


Investigating : Emails coming into or going out of UBC email services continue to be delayed. Technicians are still working on a resolution with the vendor.

The next update will be at 2200 PT
February 9, 2022 – 21:03 PT


Investigating : Emails coming into or going out of UBC email services continue to be delayed. Technicians are still working on a resolution with the vendor.

The next update will be at 2100 PT
February 9, 2022 – 20:00 PT


Investigating : Emails coming into or going out of UBC email services continue to be delayed. Technicians are still working on a resolution with the vendor.

The next update will be at 2000 PT.
February 9, 2022 – 18:48 PT


Investigating : Emails coming into or going out of UBC email services may be delayed. Internal emails are not affected. Technicians are currently investigating.
February 9, 2022 – 14:13 PT


See https://status.it.ubc.ca for further details.