IMPORTANT ANNOUNCEMENT: This website will be decommissioned after July 18, 2022

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Posted on June 20, 2022

The UBC IT Bulletins site will no longer be updated after July 18, 2022 and users will need to visit its replacement, the UBC IT Status Page at https://status.it.ubc.ca, where they can view or subscribe to status updates and incident notifications.

UBC IT Bulletins was kept as a legacy site in order to temporarily maintain RSS feeds and intended to provide users time to switch their subscriptions to the Status Page channels.

Before the decommission date of July 18, 2022, we recommend visitors go to https://status.it.ubc.ca to begin subscribing to the new notifications the Status Page has to offer. For our enterprise-level services, users can now subscribe in multiple ways that now include push notifications:

  • Email
  • SMS
  • Slack integration
  • Twitter
  • Webhooks
  • RSS feed
  • Custom Embed via Status API

Visit the UBC IT Status Page

RESOLVED : UBC VPN Connectivity issues from PHSA Network November 26, 2021 11.30 PT

By Operations Centre on November 26, 2021

Resolved : The resolution recommended is to manually install the VPN client when automated update has issues.
November 26, 2021 – 15:35 PT

Investigating : We are continuing to investigate this issue.
November 26, 2021 – 11:58 PT

Investigating : We are presently experiencing UBC VPN connectivity issues from PHSA networks. Technicians are presently investigating.
November 26, 2021 – 11:57 PT

See https://status.it.ubc.ca for further details.

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