RESOLVED : Outage of public-facing applications, October 15, 2021, 00:28 PT


Resolved : Resolved – We would like to announce that services have been restored to the below applications. Thank you for your patience.

The Academic Calendar (https://www.calendar.ubc.ca/)
Online Notetaker Application: https://secure.students.ubc.ca/access/requestnotetaker/index.cfm
Go Global Incoming student form (EXCH): https://secure.students.ubc.ca/global/apply.cfm
Go Global Visiting international research application (VIRS): https://secure.students.ubc.ca/global/virs.cfm
Go Global Tec de Monterrey Joint Program application (TEC): https://secure.students.ubc.ca/global/tec.cfm
Go Global Student Report: https://secure.students.ubc.ca/global/reports.cfm
Go Global Transfer Credit Portal: https://secure.students.ubc.ca/global/transfercredit/

See https://status.it.ubc.ca for further details.
Oct 19, 14:15pm PDT
October 19, 2021 – 14:21 PT


Identified : Update – We have encountered an unexpected issue that has delayed service restoration to the below applications. These applications are expected to be fully online by end of day Tuesday, October 19. Thank you for your patience.

Identified:
The following applications are still experiencing an outage:
Online Notetaker Application: https://secure.students.ubc.ca/access/requestnotetaker/index.cfm
Go Global Incoming student form (EXCH): https://secure.students.ubc.ca/global/apply.cfm
Go Global Visiting international research application (VIRS): https://secure.students.ubc.ca/global/virs.cfm
Go Global Tec de Monterrey Joint Program application (TEC): https://secure.students.ubc.ca/global/tec.cfm
Go Global Student Report: https://secure.students.ubc.ca/global/reports.cfm
Go Global Transfer Credit Portal: https://secure.students.ubc.ca/global/transfercredit/

See https://status.it.ubc.ca for further details.
Oct 19, noon PDT
October 19, 2021 – 12:00 PT


Identified : We are continuing to work on a fix for this issue.
October 19, 2021 – 10:07 PT


Identified : We are continuing to work on a fix for this issue.
October 19, 2021 – 10:06 PT


Identified : Update – We are continuing to work on restoring services. We are tentatively targeting tomorrow, Tuesday, October 19 at noon PDT to have services back online.
October 18, 2021 – 17:04 PT


Identified : Update – The following applications are still experiencing an outage. UBC IT Technicians are working as quickly as possible to resolve the issue and restore these applications. We will provide another update on Monday, October 18 at 17:00pm PT.

Identified : Resolved:
The Academic Calendar is now up and running now: https://www.calendar.ubc.ca/.

Identified:
The following applications are still experiencing an outage:
Online Notetaker Application: https://secure.students.ubc.ca/access/requestnotetaker/index.cfm
Go Global Incoming student form (EXCH): https://secure.students.ubc.ca/global/apply.cfm
Go Global Visiting international research application (VIRS): https://secure.students.ubc.ca/global/virs.cfm
Go Global Tec de Monterrey Joint Program application (TEC): https://secure.students.ubc.ca/global/tec.cfm
Go Global Student Report: https://secure.students.ubc.ca/global/reports.cfm
Go Global Transfer Credit Portal: https://secure.students.ubc.ca/global/transfercredit/

See https://status.it.ubc.ca for further details.
October 18, 2021 – 11:59 PT


Identified : The following applications are still experiencing an outage. UBC IT Technicians are working as quickly as possible to resolve the issue and restore these applications. We will provide another update on Monday, October 18 at noon PT.

Identified : Resolved:
The Academic Calendar is now up and running now: https://www.calendar.ubc.ca/.

Identified:
The following applications are still experiencing an outage:
Online Notetaker Application: https://secure.students.ubc.ca/access/requestnotetaker/index.cfm
Go Global Incoming student form (EXCH): https://secure.students.ubc.ca/global/apply.cfm
Go Global Visiting international research application (VIRS): https://secure.students.ubc.ca/global/virs.cfm
Go Global Tec de Monterrey Joint Program application (TEC): https://secure.students.ubc.ca/global/tec.cfm
Go Global Student Report: https://secure.students.ubc.ca/global/reports.cfm
Go Global Transfer Credit Portal: https://secure.students.ubc.ca/global/transfercredit/

See https://status.it.ubc.ca for further details.
October 16, 2021 – 16:48 PT


Identified : Resolved:
The Academic Calendar is now up and running now: https://www.calendar.ubc.ca/.

Identified:
The following applications are still experiencing an outage:
Online Notetaker Application: https://secure.students.ubc.ca/access/requestnotetaker/index.cfm

Go Global Incoming student form (EXCH): https://secure.students.ubc.ca/global/apply.cfm
Go Global Visiting international research application (VIRS): https://secure.students.ubc.ca/global/virs.cfm
Go Global Tec de Monterrey Joint Program application (TEC): https://secure.students.ubc.ca/global/tec.cfm
Go Global Student Report: https://secure.students.ubc.ca/global/reports.cfm
Go Global Transfer Credit Portal: https://secure.students.ubc.ca/global/transfercredit/

UBC IT Technicians will work as quickly as possible to resolve the issue and restore these applications.

We will provide another update by 17:00pm PT tomorrow.

See https://status.it.ubc.ca for further details.
October 15, 2021 – 17:17 PT


Identified : We are continuing to investigate a fix for the applications affected by the outage.
We are targeting to restore the Academic Calendar by end of day today.

We will provide our next status update at 17:00 PT.

Thank you for your patience.
October 15, 2021 – 14:09 PT


Identified : We are continuing to work on a fix for the below applications that are experiencing an outage.
For those seeking access to the Academic Calendar, a static page will be launched shortly. We will provide a status update at 14:00PM PT.
October 15, 2021 – 01:40 PT


Identified : Please be advised that following applications are currently experiencing an outage:

Academic Calendar: http://www.calendar.ubc.ca/

Online Notetaker Application: https://secure.students.ubc.ca/access/requestnotetaker/index.cfm

Go Global Incoming student form (EXCH): https://secure.students.ubc.ca/global/apply.cfm
Go Global Visiting international research application (VIRS): https://secure.students.ubc.ca/global/virs.cfm
Go Global Tec de Monterrey Joint Program application (TEC): https://secure.students.ubc.ca/global/tec.cfm
Go Global Student Report: https://secure.students.ubc.ca/global/reports.cfm
Go Global Transfer Credit Portal: https://secure.students.ubc.ca/global/transfercredit/

UBC IT Technicians will work as quickly as possible to resolve the issue and restore these applications.
See https://status.it.ubc.ca for further details.
October 15, 2021 – 00:46 PT


See https://status.it.ubc.ca for further details.