RESOLVED : Outage Kaltura Enterprise Video Platform March 11, 2021, 01:15 PT


Resolved : This Kaltura outage is now resolved.
March 11, 2021 – 01:31 PT


Investigating : We are continuing to investigate the Kaltura Enterprise Video Platform issues. There is currently no resolution available and the vendor continues to work on the issue. Our next update will on March 11, 08:00 PT.
March 10, 2021 – 23:40 PT


Investigating : We are continuing to investigate the issue pertaining to users not being able to access the Kaltura Enterprise Video Platform. Our next update will be at 23:00 PT.
March 10, 2021 – 21:05 PT


Investigating : The Kaltura Enterprise Video Platform is currently unavailable.

Users cannot access, upload or edit media on the platform, including within Canvas and the Teaching and Learning Media portal. The vendor has been contacted.

UBC IT technicians are currently investigating the issue.

Our next update is scheduled to be at 21:00 PT.
March 10, 2021 – 19:58 PT


See https://status.it.ubc.ca for further details.