RESOLVED: UBC Mac OS device issue November 19, 2020 11:06 PT

The UBC Mac OS device issue has been resolved as of Nov 19 11:06 PT, if you are still experiencing issues if you have not created a ticket with us yet, please submit a ticket for assistance with the IT Service Centre at www.it.ubc.ca/helpdesk.

 


Update: UBC Mac OS device issue November 19, 2020 09:30 PT

The UBC Mac OS device issue is still ongoing and technicians continue to investigate.
This service bulletin will be updated at 11.30 PT or when we have new information.


Update: UBC Mac OS device issue November 18, 2020 14:30 PT

The UBC Mac OS device issue is still ongoing and technicians continue to investigate.

This service bulletin will be updated at 16.30 PT or when we have new information.


Update: UBC Mac OS device issue November 18, 2020 12:25 PT

The UBC Mac OS device issue is still ongoing and technicians continue to investigate.

This service bulletin will be updated at 14.30 PT or when we have new information.


UBC Mac OS device issue November 18, 2020 09:50 PT

Users who are using UBC computers running Mac OS may be experiencing slowness or unresponsiveness while using the device. We are currently investigating the issue.

The next update will be at 12:50 PT