IMPORTANT ANNOUNCEMENT: This website will be decommissioned after July 18, 2022

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Posted on June 20, 2022

The UBC IT Bulletins site will no longer be updated after July 18, 2022 and users will need to visit its replacement, the UBC IT Status Page at https://status.it.ubc.ca, where they can view or subscribe to status updates and incident notifications.

UBC IT Bulletins was kept as a legacy site in order to temporarily maintain RSS feeds and intended to provide users time to switch their subscriptions to the Status Page channels.

Before the decommission date of July 18, 2022, we recommend visitors go to https://status.it.ubc.ca to begin subscribing to the new notifications the Status Page has to offer. For our enterprise-level services, users can now subscribe in multiple ways that now include push notifications:

  • Email
  • SMS
  • Slack integration
  • Twitter
  • Webhooks
  • RSS feed
  • Custom Embed via Status API

Visit the UBC IT Status Page

Resolved: CWL Activation and Password Reset Issues – August 05, 2020, 15:41 PT

By Operations Centre on August 6, 2020

August 06, 2020, 15:03 PT

We have received notification that the issue has been resolved.

August 05, 2020, 15:51 PT

We have received notification of issues with the emails being sent when requesting a password reset or activating a CWL account. This is currently being investigated and updates will posted as soon as we receive them.

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