Pinnacle Billing System Upgrade and Maintenance June 8, 2020, 08:00 PT to June 12, 2020, 17:00 PT

The Pinnacle telecommunications billing site will be undergoing maintenance from June 8, 2020, 08:00 PT to June 12, 2020, 17:00 PT.

During the upgrade window, access to the Pinnacle Billing System will be restricted and users will be unable to submit service requests for moves, adds, changes, and disconnects.

If you have any urgent requests for voice services during the week of June 8 or if you have any questions, please submit a ticket to the IT Service Centre for assistance.