POSTPONED – Pinnacle Billing System Upgrade and Maintenance May 11, 2020, 08:00 PT – May 18, 2020, 17:00 PT

Update: May 11, 2020, 17:23 PT

The Pinnacle telecommunications billing site that was scheduled to be undergoing maintenance from May 11, 2020, 08:00 PT to May 18, 2020, 17:00 PT has been postponed until further notice.

If you have any urgent requests for voice services during the week of May 11 or if you have any questions, please submit a ticket to the IT Service Centre for assistance.


 

The Pinnacle telecommunications billing site will be undergoing maintenance from May 11, 2020, 08:00 PT to May 18, 2020, 17:00 PT.

During the upgrade window, access to the Pinnacle Billing System will be restricted and users will be unable to submit service requests for moves, adds, changes, and disconnects.

If you have any urgent requests for voice services during the week of May 11 or if you have any questions, please submit a ticket to the IT Service Centre for assistance.