RESOLVED: ServiceNow Ticket Issue April 30, 2020, 13:52 PT
The issue regarding the fields on ServiceNow ticket has been resolved.
UPDATE: ServiceNow Ticket Issue April 30, 2020, 13:46 PT
The Service option has been restored. However, the Description field cannot be edited. Technicians are investigating.
ServiceNow Missing Options April 30, 2020, 12:50 PT
Some users may notice that that the “Service” option is missing in ServiceNow tickets. Technicians are currently investigating.
Our next update will be at 14:50 PT