IMPORTANT ANNOUNCEMENT: This website was decommissioned on July 18, 2022

Posted on July 18, 2022

This site is no longer being updated with new postings. Please visit the UBC IT Status Page at https://status.it.ubc.ca for any new status updates and incident notifications. For operational status of our enterprise-level services, users can now subscribe in multiple ways that now includes push notifications:

  • Email
  • SMS
  • Slack integration
  • Twitter
  • Webhooks
  • RSS feed
  • Custom Embed via Status API

You will be redirected shortly to the Status Page or follow the link below to go there now.

Visit the UBC IT Status Page

 

IMPORTANT ANNOUNCEMENT: This website will be decommissioned on July 18, 2022

Posted on June 20, 2022

The UBC IT Bulletins site will no longer be updated on July 18, 2022 and users will need to visit its replacement, the UBC IT Status Page at https://status.it.ubc.ca, where they can view or subscribe to status updates and incident notifications.

UBC IT Bulletins was kept as a legacy site in order to temporarily maintain RSS feeds and intended to provide users time to switch their subscriptions to the Status Page channels.

Before the decommission date of July 18, 2022, we recommend visitors go to https://status.it.ubc.ca to begin subscribing to the new notifications the Status Page has to offer. For our enterprise-level services, users can now subscribe in multiple ways that now include customizable push notifications:

  • SMS messaging
  • Email notifications
  • Webhooks
  • Twitter feed
  • A general RSS feed
  • Custom Slack notifications
  • Custom embed code via an API

Visit the UBC IT Status Page

RESOLVED: ServiceNow Ticket Issue April 30, 2020, 13:52 PT

By Operations Centre on April 30, 2020

RESOLVED: ServiceNow Ticket Issue April 30, 2020, 13:52 PT

The issue regarding the fields on ServiceNow ticket has been resolved.

UPDATE: ServiceNow Ticket Issue April 30, 2020, 13:46 PT

The Service option has been restored.  However, the Description field cannot be edited.  Technicians are investigating.

ServiceNow Missing Options April 30, 2020, 12:50 PT

Some users may notice that that the “Service” option is missing in ServiceNow tickets.  Technicians are currently investigating.

Our next update will be at 14:50 PT

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