RESOLVED: UBCO Network Issues March 18, 2020, 22:30 PT

Resolved: March 18, 2020, 22:30 PT

Technicians have performed maintenance on the network to replace a faulty fibre-optic link causing the network issues.  We will continue to monitor overnight.


Update: March 18, 2020, 15:00 PT

Technicians are still monitoring the issue.  Maintenance will be performed tonight from 20:00 PT to 22:00 PT, which may cause the service to be intermittent.

Our next update will be after 22:00 PT.


Update: March 18, 2020, 12:30 PT

Technicians are continuing to investigate the network issue.  We are closely working with the vendor to determine the root cause.  Users may experience possible timeouts with services.

Our next update will be after 15:00 PT.


March 18, 2020 Update – 09:45 PT

Our technicians are still investigating the network issue.  We will provide another update after 12:30 PT.


March 18, 2020 – 09:30 PT

UBC Okanagan is experiencing a campus wide network issue. Technicians are aware of the issue and assessing the impact.