RESOLVED: Student & Alumni email – app login issues – March 9, 2020 11:30

Update: The issue has been resolved and students should now be able to view their email using mobile apps.


We have received reports from some students that they are not able to log in to their Student & Alumni email accounts using their iOS Mail app or their Windows Mail app.

The webmail service is not impacted. Students can view their email at webmail.alumni.ubc.ca

Our email team is aware of the issue and investigating.