UPDATE: February 18, 2020, 08:35 PT
Our technicians believe that service has been restored at this time. If you are still experiencing this issue, please contact the IT Service Centre at 604-822-2008 or submit a support ticket via the contact form at: https://web.it.ubc.ca/forms/isf/
February 18, 2020, 07:50 PT
Please be advised that some users may be experiencing issues with connecting to their FASMail accounts via the Outlook desktop application. Technicians have been contacted and are working to resolve the issue.
Webmail access is working without issue and can be accessed at: https://mail.ubc.ca