RESOLVED: BCNET Core Backbone Outage – February 13, 2020, 14:00 PT

Update: February 13, 2020, 14:00 PT

From:    13:12 PT Saturday, February 1, 2020
To:        ~11:30 PT Wednesday, February 12, 2010

 

Reason: Outage was due to a Fiber cut affecting the Western ROADM connections from a rockslide in a remote area north of Hope.  Supplier crews had an estimated 400m of fibre to replace as well as a large amount of damaged conduit in a site only accessible by rail.

 

Effects: BCNET saw services returning to normal operation starting about 11:30 February 12, 2020.  All repair operations have been officially completed; no further connectivity outages are expected.

 

Contact:             Please contact the BCNET Operations Center at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of a maintenance window.

Please refer to our service bulletins regularly updated at https://www.bc.net/advanced-network/support