RESOVLED: Faculty & Staff Email (FASmail) Access Issues – November 24, 2019, 19:55 PT

Resolved: November 24, 2019, 19:55 PT

The issue regarding access to the Faculty & Staff Email (FASmail) service has been resolved as of 19:55 PT


Update: November 24, 2019, 19:24 PT

UBC IT technicians are actively working with vendor support to restore the Faculty & Staff Email (FASmail) service. There is currently no estimated time of resolution.

Our next update is scheduled to be at 21:24 PT.


Update: November 24, 2019, 17:24 PT

UBC IT technicians are still investigating the issues with the Faculty & Staff Email (FASmail) service.

There is no estimated time of resolution.

Our next update is scheduled to be at 19:24 PT.


November 24, 2019, 15:24 PT

We are currently experiencing issues with the Faculty & Staff Email (FASmail) service. Some users may not be able to access email.

UBC IT technicians are currently investigating.

Our next update is scheduled to be at 17:24 PT.