Resolved: FASmail Exchange 2016 – Intermittent freezing/slowness in Outlook September 19, 2019, 11:35 PT

September 19, 2019 11.35 PT

Issues with Intermittent freezing/slowness in Outlook has been resolved.

July 24, 2019, 16:50 PT

Users with FASmail with Exchange 2016 may be experiencing intermittent freezing/slowness/Not Responding when performing actions in Outlook.  Waiting 5-10 seconds, rather than restarting the Outlook client, will typically be sufficient for Outlook to become responsive again.


Technicians are aware of this issue and are taking measures to improve the performance on the FASmail servers.