24/7 live chat, webform, and phone support from Instructure will end as of June 27, 2019. The help menu in Canvas will be updated and these options will no longer be available. Students will be able to contact the IT Service Centre from the help menu. Faculty will be able to contact the Learning Technology Hub or their faculty Instructional Support team.
IMPORTANT ANNOUNCEMENT: This website was decommissioned on July 18, 2022
Posted on July 18, 2022
This site is no longer being updated with new postings. Please visit the UBC IT Status Page at https://status.it.ubc.ca for any new status updates and incident notifications. For operational status of our enterprise-level services, users can now subscribe in multiple ways that now includes push notifications:
- Slack integration
- RSS feed
- Custom Embed via Status API
You will be redirected shortly to the Status Page or follow the link below to go there now.
IMPORTANT ANNOUNCEMENT: This website will be decommissioned on July 18, 2022
Posted on June 20, 2022
The UBC IT Bulletins site will no longer be updated on July 18, 2022 and users will need to visit its replacement, the UBC IT Status Page at https://status.it.ubc.ca, where they can view or subscribe to status updates and incident notifications.
UBC IT Bulletins was kept as a legacy site in order to temporarily maintain RSS feeds and intended to provide users time to switch their subscriptions to the Status Page channels.
Before the decommission date of July 18, 2022, we recommend visitors go to https://status.it.ubc.ca to begin subscribing to the new notifications the Status Page has to offer. For our enterprise-level services, users can now subscribe in multiple ways that now include customizable push notifications:
- SMS messaging
- Email notifications
- Twitter feed
- A general RSS feed
- Custom Slack notifications
- Custom embed code via an API