RESOLVED: Intermittent Eduroam Connectivity Issues at Vancouver General Hospital – September 21, 2018, 11:00 PT

09:47 PT September 23, 2018

Telus has applied a work-around for the Eduroam issue at VGH and users are not currently experiencing connectivity issues.  Telus, the Health Authority, and UBC IT are still investigating the root cause.


19:15 PT September 22, 2018

UBC IT and the Health Authorities are still working with the vendor to resolve the VGH intermittent connectivity issue.  There is currently no estimated time of repair.


Users are experiencing intermittent connectivity issues on Eduroam at Vancouver general hospital.  UBC IT is working with the Health Authorities to resolve the issue.