BCNET DMP-AV Network Outage April 16, 2011

From: 09:09 Saturday, April 16, 2011
To: 09:20 Saturday, April 16, 2011

Reason: During a planned maintenance this morning we accidentally caused a layer 2 loop in the network. Even though this loop was isolated to the DMP-AV Network, other services sharing the same links would have been affected as well. During that time there would have been sporadic network connectivity for the sites mentioned below.

Effects: The following sites were affected.

UBCO
Vancouver General Hospital
UVic
DMP-AV Network

Contact: Please contact the BCNET Network Operations
Centre at 604-822-1348 option 3 or noc@bc.net
when network problems are experienced outside of
a maintenance window.

Posted By: BCNET Network Management Centre
604-822-1348 option 3
noc@bc.net