Please report network problems or issues through the normal channels during the December holiday season:
604.822.1348 option 3 to report a network problem
The Operations Centre is available for network monitoring, trouble ticket reporting, and incident escalation throughout the season.
Limited network technical staff are available regular business hours and days from December 23 through to January 1.
Statutory holidays are December 25, 26 and January 1 with staffing returning to normal as of January 2nd.
Network maintenance in Vancouver is scheduled for December 28 as previously communicated. No other network maintenance activities are scheduled for this period.
BCNET wishes you and your families a safe and happy holiday and a successful 2018!