Update: EduCloud Server Administration Portal Issue – Dec 20, 2017 14:15 PT

Update – EduCloud Server Administration Portal – Dec 20, 2017 – 14:15 PT

 

EduCloud Server Administration Portal is available for most virtual server management services, however, you may still experience intermittent issues with provisioning new virtual servers.

 

We are continuing on working with our vendor team to resolve all outstanding issues and will provide another update tomorrow morning or earlier if issues are resolved.


Update – EduCloud Server Administration Portal – Dec 18, 2017 – 11:15 PT

We are experiencing an issue with the EduCloud Server Administration Portal that is affecting management of virtual servers located in Vancouver (Point Grey) data center.  Please note that management of servers in the Kamloops data center is not affected.

 

Please note that running virtual servers remain unaffected and administrators can continue to manage workloads through standard remote management methods.

 

Next update will be provided at 2pm.


We are currently experiencing an issue where certain portal tasks get stuck and do not get executed.  In order to resolve the underlying issue we will be performing maintenance on the EduCloud Server Administration Portal – the portal will be intermittently available for approximately 1 hour.

Please note that running workloads are not affected by the issue and you can continue to manage them via standard remote management methods.

The next update will be provided at 11:00 PT.