UPDATE: Wireless Issues at Diamond Health Care Centre and VGH – Sep 12, 2017 16:00 PT

Technicians are continuing to work with the vendor to provide a solution for the ongoing UBCsecure and EDUroam Wi-Fi connection issues at Vancouver Teaching Hospitals, including Diamond Health Care Centre, VGH, and the Blusson Spinal Cord Centre. We have also received reports of similar issues with EDUroam and UBCprivate at UBC Point Grey.


Devices effected:

–          Some devices running Windows 10

–          Some Android devices



–          EDUROAM and PRIVATE at UBC Point Grey

–          EDUROAM and SECURE at Teaching Hospitals


If you have any questions, please contact the IT Help Desk at https://www.it.ubc.ca/helpdesk