IMPORTANT ANNOUNCEMENT: This website will be decommissioned after July 18, 2022

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Posted on June 20, 2022

The UBC IT Bulletins site will no longer be updated after July 18, 2022 and users will need to visit its replacement, the UBC IT Status Page at https://status.it.ubc.ca, where they can view or subscribe to status updates and incident notifications.

UBC IT Bulletins was kept as a legacy site in order to temporarily maintain RSS feeds and intended to provide users time to switch their subscriptions to the Status Page channels.

Before the decommission date of July 18, 2022, we recommend visitors go to https://status.it.ubc.ca to begin subscribing to the new notifications the Status Page has to offer. For our enterprise-level services, users can now subscribe in multiple ways that now include push notifications:

  • Email
  • SMS
  • Slack integration
  • Twitter
  • Webhooks
  • RSS feed
  • Custom Embed via Status API

Visit the UBC IT Status Page

WiTel/myPhone Service Outage June 7, 2017 17:03 ONGOING

By Operations Centre on June 6, 2017

The WiTel, myPhone (https://myphone.ubc.ca/) service and some contact centers are currently unavailable. Technicians are investigating.

The estimated resolution time for this issue is June 8, 2017 at 9:30am. Please continue to monitor this service bulletin for any further updates.

All other UBC Voice Services (VoIP and analog lines) remain up and are not impacted.

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