Call Center issues March 24, 2017 02:40 – ongoing
Users trying to reach UBC call centers may experience issues reaching them by phone
The following call centres appear to be affected by the issues today:
- Allan McGavin Sports Medicine Clinic
- Continuing Studies Robson Square
- MED IT Service Desk hunt queue
- MED ITT Video Conf hunt queue
- Dental Clinic – 22112 – Hunt queue
- LSLAP
- Faculty of Land and Food Systems Advising
Also, the myphone service is unavailable – users are unable to update call forwarding at this time using this site:
https://services.myphone.ubc.ca/ucmuser/
Technicians are currently investigating.