Update – BCNET fiber cut between Surrey and Burnaby – September 20, 2016

From:       12:02 PDT Tuesday September 20, 2016

To:         no ETR

Reason:     Backup Circuits are down due to fiber cut – issue has been escalated to Vendor. Splicers are onsite locating the break.

Effects:    The following BCNET member secondary Network circuits are down.

UBC Research and Transit, BCIT Transit, SFU Surrey wdm channels,

Westgrid SFU Burnaby.

Vancouver Coastal Health wireless and video services are Down at the following sites :


Vancouver General Hospital

Richmond General Hospital

Lions Gate Hospital

St Pauls Hospital

GF Strong Rehabilitation Centre

Olive Devaud Residence – Powell River

1190 Hornby

1200 Burrard

Mount Saint Joseph Hospital


All other network services such as Internet Transit,

Peering and ORAN network access are not impacted.


Contact:    Please contact the BCNET Network Operations

Centre at 604-822-1348 option 3 or noc@bc.net

when network problems are experienced outside of

a maintenance window.


Posted By:  BCNET Network Management Centre

604-822-1348 option 3