BCNET Fibre Outages Feb 10 2016 – 02/11/16 update

From: 11:06 PST Wednesday, February 10, 2016
To: 23:14 PST Wednesday, February 10, 2016

Reason: BCNET NOC was alerted to numerous services being
offline out of Surrey. It has been determined to
be a fibre cut utilizing one of our fibre
providers. Personnel are currently escalating with
the service provider.

Fibre cut was located in Surrey and repair crews
were rolled out to fix the damaged cables. Repair
work was completed late last night. Total down time
12h8m.

Effects All services have returned to regular operation.

SFU Surrey to Burnaby p2p circuits
Primary 10 Gbps link to BCIT
UBC 10gig secondary connection to LFSCborder

Contact: Please contact the BCNET Network Operations
Centre at 604-822-1348 option 3 or noc@bc.net
when network problems are experienced outside of
a maintenance window.