From: 11:06 PST Wednesday, February 10, 2016
To: 23:14 PST Wednesday, February 10, 2016
Reason: BCNET NOC was alerted to numerous services being
offline out of Surrey. It has been determined to
be a fibre cut utilizing one of our fibre
providers. Personnel are currently escalating with
the service provider.
Fibre cut was located in Surrey and repair crews
were rolled out to fix the damaged cables. Repair
work was completed late last night. Total down time
Effects All services have returned to regular operation.
SFU Surrey to Burnaby p2p circuits
Primary 10 Gbps link to BCIT
UBC 10gig secondary connection to LFSCborder
Contact: Please contact the BCNET Network Operations
Centre at 604-822-1348 option 3 or email@example.com
when network problems are experienced outside of
a maintenance window.