*Update* Student Service Centre Outage Jan 25

We are currently experiencing intermittent outages for off campus access to the UBC Student Services Centre and Faculty Service Centre. The issue appears to be common but not isolated to those connecting through Telus. The temporary fix is to connect through UBC VPN. The setup document can be found from this link – https://it.ubc.ca/services/email-voice-internet/myvpn/setup-documents
Our technicians are currently looking into the issue and we will update this bulletin as more information becomes available to us.
We apologize for this inconvenience.