Fraudulent emails warning users that their email account requires upgrading and directing them to submit CWL or login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account information. Instead, please forward a copy of the email including full headers to email@example.com and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL or login account credentials, go to myAccount and login and change your password immediately. Please remember to notify firstname.lastname@example.org of the possible temporary breach of your CWL account.
For your reference, a copy of the fraudulent email is included below:
From: University Webmail Maintenance
Sent: January-15-11 5:59 PM
Subject: Account Upgrade
Due To Much spam emails received in your mailbox, we are Upgrading your webmail solution to prevent unsolicited and unwanted emails in your account.
click the link below to upgrade your webmail account.
University Web Maintenance Team.