Fraudulent emails warning users that their email account is being deactivated and directing them to submit CWL or login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account information. Instead, please forward a copy of the email including full headers to firstname.lastname@example.org and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL or login account credentials, go to myAccount and login and change your password immediately. Please remember to notify email@example.com of the possible temporary breach of your CWL account.
For your reference, a copy of the fraudulent email is included below:
From: firstname.lastname@example.org [mailto:email@example.com] On Behalf Of Webmaster Helpdesk Support
Sent: January-05-11 2:46 AM
Subject: Technical Support
You have reached the limit of your email quota.
You will not be able to send or receive new mail until you boost your mailbox size.
Click the below link and fill the form to upgrade your account.
This message has been scanned for viruses and dangerous content by MailGuard, and is believed to be clean.