UBC Campus Voice Issues – December 11, 2015 16:00

We are currently experiencing an issue affecting calls from off-campus to the UBC Robson Square campus. Calls made within the UBC campus and from Robson Square to off-campus numbers should be unaffected. Technicians are investigating this issue.

We are also experiencing intermittent service behaviour affecting some of our analog phone lines at the UBC Vancouver campus. Calls made from or to these analog phone lines may result in no dial tone, no ringing or a delay when hanging up. We are working with our vendor to find a resolution to this issue as quickly as possible. Please note that Cisco VoIP phones and analog lines in the UBC Hospital are not affected by this issue.