IMPORTANT ANNOUNCEMENT: This website will be decommissioned after July 18, 2022

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Posted on June 20, 2022

The UBC IT Bulletins site will no longer be updated after July 18, 2022 and users will need to visit its replacement, the UBC IT Status Page at https://status.it.ubc.ca, where they can view or subscribe to status updates and incident notifications.

UBC IT Bulletins was kept as a legacy site in order to temporarily maintain RSS feeds and intended to provide users time to switch their subscriptions to the Status Page channels.

Before the decommission date of July 18, 2022, we recommend visitors go to https://status.it.ubc.ca to begin subscribing to the new notifications the Status Page has to offer. For our enterprise-level services, users can now subscribe in multiple ways that now include push notifications:

  • Email
  • SMS
  • Slack integration
  • Twitter
  • Webhooks
  • RSS feed
  • Custom Embed via Status API

Visit the UBC IT Status Page

**UPDATE** Connect Service Disruption – September 14th 2015, 15:00 PT

By admin on September 14, 2015

Update: Apologies for the long service disruption. Technicians are continuing their investigation.

If you are experiencing issues with Connect:
– Refresh the Connect page that you are on by clicking on your browser’s refresh button, reload the page button, or circle button
– You can also try clearing your browser’s cookies. Instructions on how to clear your browser’s cookies can be found here: https://ubc.service-now.com/kb_view_customer.do?sysparm_article=KB0015310

Our next update will be at 17:00 PT.

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Visit the UBC IT Website

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