Update: Apologies for the long service disruption. Technicians are continuing their investigation.
If you are experiencing issues with Connect:
– Refresh the Connect page that you are on by clicking on your browser’s refresh button, reload the page button, or circle button
– You can also try clearing your browser’s cookies. Instructions on how to clear your browser’s cookies can be found here: https://ubc.service-now.com/kb_view_customer.do?sysparm_article=KB0015310
Our next update will be at 17:00 PT.