Customers are unable to call the UBC IT Service Centre at 604-822-2008. Technicians are investigating the issue.
Customers are able to submit a ticket through the online webform by going to http://www.it.ubc.ca/itsc
For current students and employees, they can create a ticket through the self service portal located at https://ubc.service-now.com/selfservice/
Thank you for your patience during this time of outage.