Users will be unable to call through to 7 – HELP at this time. Our Helpdesk phones at 2-2008 are operational. Technicians have been contacted and are investigating. For urgent issues, please submit a ticket through the online webform http://web.it.ubc.ca/forms/isf/
For current students and employees, they can create a ticket through the self service portal located at: https://ubc.service-now.com/selfservice/
Thank you for your patience during this time of outage.