From: 15:23 PDT Tuesday, May 26, 2015
To: 15:28 PDT Tuesday, May 26, 2015
Reason: Reload of a line card in one Vancouver core router.
The root cause for the reload is not known.
Personnel are investigating the incident with the
Effects: A number of customer connections in Vancouver
were impacted for up to 5 minutes including the
St Pauls Hospital
UBC Distributed Medical Program – MPAACT interconnects
UVic – LHCONE service
WestGrid – BCNET ORAN service
Contact: Please contact the BCNET Network Operations
Centre at 604-822-1348 option 3 or email@example.com
when network problems are experienced outside of
a maintenance window.