Fraudulent Email Alert October 2, 2010

Fraudulent emails warning users that their webmail account is being deactivated and directing them to click on a link and submit CWL or login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account information. Instead, please forward a copy of the email including full headers to security@ubc.ca and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL or login account credentials, go to myAccount and login and change your password immediately. Please remember to notify security@ubc.ca of the possible temporary breach of your CWL account.

For your reference, a copy of the fraudulent email is included below:

From: Email Account Services [mailto:mailsupport@webmaster.com]
Sent: October-01-10 2:45 PM
To:
Subject: Verify Your Current Information

Dear Customer,

During our regular update and verification of our email services, we could not verify your current information.

Either your information has been changed or incomplete. For your protection, we have restricted your account.

To restores your account , you are advice to reply this email with the requested information correctly to avoid service denial.

Full Name:
Email Address :
Password :

Sincerely,
Customers Support.