Fraudulent Email Alerts August 24, 2010

Fraudulent emails warning users that their account is being deactivated or that their mailbox limits have been exceeded and directing them to submit CWL or login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account information. Instead, please forward a copy of the email including full headers to and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL or login account credentials, go to myAccount and login and change your password immediately. Please remember to notify of the possible temporary breach of your CWL account.

For your reference, a copy of the fraudulent emails are included below:

Sent: Monday, August 23, 2010 1:02 PM
To: undisclosed-recipients:
From: Help Desk []
Subject: Final Announcement.

Attention: Staff/Student,

This message is from the UBC Help Desk. Your Mailbox Quota Has Exceeded The Set Quota/Limit Which Is 20GB. You Are Currently Running On 23GB Due To Hidden Files And Folders in Your Mailbox hence you will not Be Able To Receive New Mails.

To Validate Your Mailbox And Increase Your Quota, you MUST reply this notification and provide the requested details below:

E-mail Address:
Login ID/Username:
Email Password:
Confirm Password:
Failure to Validate and increase Your Quota May Result In Loss Of Important Information In Your Mailbox/Or Cause Limited Access to It.

Thank you for being a part of the upgrading exercise.

University Help Desk.
This E-mail is confidential and privileged. If you are not the intended Recipient please accept our apologies; Please do not Disclose, Copy or Distribute Information in this E-mail or take any action in Reliance on its contents: to do so is strictly prohibited and may be Unlawful. Please inform us that this Message has gone astray before deleting it. Thank you for your Co- operation. Copyright © 2010. All Rights are reserved.