BCNET VICTX Outage – 8:22 August 5, 2010

From: 08:22 Thursday, August 5, 2010
To: ongoing

Reason: Failure of the primary UPS and failover to the secondary
UPS failover did not complete successfully.
The unsuccessful failover is due to an incorrect bypass
setting after building electrical maintenance conducted
last month. The secondary UPS has been corrected.

Effects: All network services through the Victoria Transit Exchange
are affected.

Internet Transit services are available as of 08:35.
ROADM, lightpath, and Layer 2 services are still
impacted.

Contact: Please contact the BCNET Network Operations
Centre at 604-822-1348 option 3 or noc@bc.net
when network problems are experienced outside of
a maintenance window.

Posted By: BCNET Network Management Centre
604-822-1348 option 3
noc@bc.net