Unscheduled Phone System Maintenance May 21, 2010 18:00-23:59

Due to a detected technical problem, UBC IT will be performing unscheduled voice system maintenance from 18:00 to 23:59 on May 21st.

This work will require hardware replacements, resulting in possible voice system outages after 19:00. Although only one outage is expected, more may occur if needed.

The outage(s) will last five minutes in duration, and UBC voice system subscribers may experience:

– A loss of dial-tone
– No access to voicemail
– Calls from UBC phones to UBC Hospital will not go through
– Campus emergency “bluelight” phones may not be functional

Note that UBC Hospital will be able to make calls to, and receive calls from, non-UBC numbers during an outage.

We apologize for any inconvenience this may cause. This work is critical to maintaining the operation of UBC’s voice network.