Phone Service Maintenance August 12, 2014 17:00 – 19:00 PT

UBC IT will be uploading phone software updates to the Cisco Communications Manager server on August 12, 2014 from 17:00 to 19:00. These updates will resolve a known issue with the Cisco 6945 handsets on campus. This issue can suddently cause DTMF (touch tone signals) to stop working on some 6945 phones; as a result, subscribers are no longer able to access voicemail or other phone-based applications on these phones until they are reset.