Fraudulent emails warning users that their email address has been compromised and directing them to submit personal information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account information. Instead, please forward a copy of the email including full headers to email@example.com and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL account credentials, go to myAccount and login and change your password immediately. Please remember to notify firstname.lastname@example.org of the possible temporary breach of your CWL account.
For your reference, a copy of the fraudulent email is included below:
From: “Creagh, Ian”
Subject: Important Account Information
Dear webmail Account user,
Due to spam complaints of email users in our webmail system, our investigation shows that your email address is compromised and is used to send out spam message in our webmail system. As a result, our Account Support Team will be conducting a maintenance in our webmail system. Your Username will be disabled if you do not confirm your information in the link below within three(3) days.
WEBMAIL ACCOUNT SUPPORT TEAM
ABN 31 088 377 860 All Rights
Reserved.E-Mail Account Maintenance
IT Technology Support Center