Cisco Analog Telephone Service Upgrade July 21, 2014 22:00 PT – July 26, 2014 01:00 PT

UBC IT will be upgrading the equipment providing Cisco analog (non-VoIP) telephone service from July 21, 2014 to July 25, 2014. Some analog telephone service will be impacted for up to 10 minutes between 10pm and 1am each evening (up to 144 phones at any time). During an outage period, there will be no dial-tone and any incoming calls will be directed to voice mail.